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FREQUENTLY ASKED QUESTIONS

 


Why do the History, Facts & Figures and Press navigation links on your website keep taking me back to your homepage?

1. How do I take Funtumia Elastica Powder?
2. What are the optimum times for taking Funtumia Elastica Powder?
3. Does it have any known side effects?
4. Are there any known drug interactions with Funtumia Elastica Powder?
5. Who is Funtumia Elastica NOT suitable for?
6. Is it really safe? What tests have been done on it?
7. What are the benefits to taking the capsules over the loose powder?
8. What are the benefits to taking the loose powder over the capsules?
9. Do you know what it is in Funtumia Elastica Powder that is so effective, and if so what are the test results?
10. I am on a colon cleanse. Should I finish the cleanse before I start Funtumia Elastica?
11. I am pregnant. Can I take Funtumia Elastica?
12. I have had absolutely no response from taking Funtumia Elastica. What are your comments?

ORDERING, PAYMENT, SHIPMENT AND DISTRIBUTION FAQs

13. How do you ship and how long does it take?

14. Can I give you my credit card details by email, snail mail or by telephone and order that way?
15. Can I order by Credit or Debit card online?
16. How do I order from outside of Europe, USA or Canada?
17. How do I check up on the progress of my order?
18. How do I become a distributor? Do you have a wholesale price?
19. If I become a distributor, what support can I expect from you?



Answers
Why do the History, Facts & Figures and Press navigation links on your website keep taking me back to your homepage?
EU Legislation on Traditional Herbal Medicines Funtumia Elastica is used as a herbal preparation to support the respiratory system. As we are not allowed by law to associate the herb with any medical conditions or physiological benefits, we are unable to allow access to these areas in the UK as they would shed light on the traditional use of the herb and the medicinal benefits thereby derived from its use. We have been requested therefore to remove these links. If you have any questions, please contact us and we will be happy to help.

1. How do I take Funtumia Elastica Powder?
POWDER: Take 1/4 of a 5ml teaspoon of powder twice a day with a glass of water or fruit juice, tea or any beverage, an eighth of a teaspoon for children. FOR BEST RESULTS, FINISH ENTIRE 30gm.

CAPSULES: Adults: 1 capsule twice a day (morning and evening) with water. Children aged 12 and under: 1/2 capsule twice a day (morning and evening). IT IS IMPORTANT NOT TO STOP YOUR OR YOUR CHILDS CURRENT MEDICATION WITHOUT YOUR DOCTORS ADVICE.


2. What are the optimum times for taking Funtumia Elastica Powder?

The guide is really just twice a day, at a decent interval of a good 6 hours - it does not have to be specifically at mealtimes, although people usually find it easier not to forget to take the dose if taken at these benchmarks in the day.  

3. Does it have any known side effects?
 
  Unfortunately we are not at liberty to give you the full information we have to answer this question.
We do not recommend you take Funtumia Elastica if you are pregnant or breastfeeding.
If you find you are experiencing any adverse symptoms from taking Funtumia Elastica please let us know.
 

4. Are there any known drug interactions with Funtumia Elastica?
 
  As most of our customers suffer from allergies of one type or another, it stands to reason that in the decade that we have been selling Funtumia Elastica we have had a couple of reports of adverse reactions, but these have been mild. Please contact us for further information, as for legal reasons we are not allowed to post details on this website.

If you experience any signs that an adverse reaction is happening to you when you take Funtumia Elastica you must stop immediately and consult your healthcare specialist, and inform us so that we can advise others outside of the UK of possible interactions.

 
 
5. Who is Funtumia Elastica NOT suitable for?
 
  We do not recommend that pregnant or breastfeeding women take Funtumia Elastica. Please contact us for further information.

 
 
6. Is it really safe? What tests have been done on it?
 
 

Yamoa has been microbiologically analysed to clinically confirm that it is free from nasties such as Salmonella and E-Coli, Faecal Coliforms and Faecal streptococci. The conclusion to the tests was: "The analyses undertaken provided no evidence of the presence of pathogenic bacteria on any of the samples examined". We commissioned the test as some people prefer to see the proof...although we have every confidence it is safe. These tests were conducted in 2001, and since then each batch is routinely tested for pathogenic bacteria and heavy metals.

It has also been tested by the Centre for Scientific Research into Plant Medicine (MINISTRY OF HEALTH), Ghana, by S. Osafaro-Mensah MSc. These tests were performed between 1996 and 1998. Mr Osafaro's conclusions to the tests were "The investigation and clinical trials conducted have shown that Yamoa is safe for human use..and when the bark is dried it can be safely stored for up to 6yrs before being ground for use".

 

7. What are the benefits to taking the capsules over the loose powder?
 
 

The main differences are the ease of use, the ability to maintain an accurate dosage. Please contact us for further information.

 
   

8. What are the benefits to taking the loose powder over the capsules?
 
 

Please contact us for information.

 

9. Do you know what it is in Funtumia Elastica that is so effective, and if so what are the test results?
 
 

Yes, we do now know, but we are not at liberty to divulge this information due to a confidentiality agreement.

 

10. I am on a colon cleanse. Should I finish the cleanse before I start Funtumia Elastica?
 
 

Yes, you should wait incase the Funtumia Elastica is evacuated from the body before it has a chance to take effect. Your digestive system should also be given a few days to recover and rest from the cleanse before Funtumia Elastica is started, so it would be ideal to wait for about four days to a week after the cleanse is over before starting Funtumia Elastica.

 

11. I am pregnant. Can I take Funtumia Elastica?
 
  We recommend that you wait until you have had your baby and finished breastfeeding before you start to take Funtumia Elastica, purely as a precaution as there is no evidence to suggest that it is either safe or harmful to take Funtumia Elastica during pregnancy or breastfeeding.  


12. I have had absolutely no benefits from taking Funtumia Elastica. What are your comments?

 
  We are very sorry to hear when someone has not benefited at all from Funtumia Elastica as it is so rare that benefits are not experienced. We cannot give a guarantee that it will be appropriate for everyone. We have many years of experience working with Funtumia Elastica, and we would like to advise you fully regarding this matter. Please contact us with your comments.  

13. How do you ship and how long does it take?
 
 

All orders are normally processed and mailed within 2 working days of receipt (Monday to Friday, except Bank Holidays, Office Holidays and during Local or National Postal Strikes.)

Normal Service:

1 to 4 Yamoa:
UK: Regular Royal Mail service 1 - 2 working days.
US & Rest of the World: Royal Mail Airmail 4 - 10 working days.

5 or more:
UK: Special Delivery - next working day by Noon.
USA & ROW: Royal Mail International Signed For service. 4 - 10 working days.

We ask all UK customers to allow up to one week for delivery. We ask all overseas customers to allow up to three weeks for delivery.

 

14. Can I give you my credit card details by email, snail mail or by telephone and order that way?
 
  Yes, if you call us between 9.30 GMT and 14.30 GMT Monday - Friday on +44 (0)1865 355515 we can take your order by 'phone, or fax 24hrs to +44 (0)1865 425668.

To send your order by snail mail or fax, please use this convenient downloadable order form. PDF Order Form You will need Adobe Reader to see this form.

To place orders outside this time, please use the website.

Sending your details by email is not safe as emails can be intercepted by hackers, so this is not a recommended method.

 
 

15. Can I order by Credit or Debit card online?
 
  Yes you can. Simply go to our ORDER page and fill in the form. Our online purchasing facility is supplied by WorldPay. PayPal members can also purchase through PayPal. You can also choose to pay with your card by fax or mail. We will process your order within 48 working hours of receipt.

We currently accept payments in pounds sterling (£) euros (€) and dollars (US$)

 

16. How do I order from outside of Europe, USA or Canada?
 
  Order through our ORDER page. The transaction will be converted into your local currency by your bank.

17. How do I check up on the progress of my order?
 
  You can forward your order confirmation email from WorldPay or PayPal to us and we will be able to search for your order quickly, and give you a progress report. Please do not use this facility for the first 10 working days after you placed your order if you ordered from the US, Canada or the 'Rest of the World'. If you ordered from the UK, you can use this facility within 2 working days of ordering.  

18. How do I become a distributor? Do you have a wholesale price?
 
  If you are a retailer and would like to order Funtumia Elastica at wholesale, please email us with your enquiry. Please state how you heard about Funtumia Elastica and what experience you have of it. We will contact you with a Distributor's License Agreement and our Wholesale Order Form.  

19. If I become a distributor, what support can I expect from you?
 
  We are here for you to answer questions and supply you with information most working days. Any emails you send us will be responded to by the next working day. We will always be happy to support you in any way we can.  
   

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