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FREQUENTLY ASKED QUESTIONS Censored to comply with Section 12 of the Traditional Herbal Medicines Act

 


1. How is Funtumia Elastica Powder taken?
2. What are the optimum times for taking Funtumia Elastica Powder?
3. Do I mix it with a particular foodstuff as and when required, or all in one go when I first receive it?
4. Can it be taken with anything?
5. How many pots will I need?
6. Will one months' supply be adequate, or will I need to keep taking it?
7. I'm in the senior age bracket, will Funtumia Elastica help me?
8. How far in advance should I take Funtumia Elastica?
9. Does it have any known side effects?
10. Are there any known drug interactions with Funtumia Elastica Powder?
11. Who is Funtumia Elastica NOT suitable for?
12. Is it really safe? What tests have been done on it?
13. What are the benefits to taking the capsules over the loose powder?
14. What are the benefits to taking the loose powder over the capsules?
15. Do you know what it is in Funtumia Elastica Powder that is so effective, and if so what are the test results?
16. I am on a colon cleanse. Should I finish the cleanse before I start Funtumia Elastica?
17. I am pregnant. Can I take Funtumia Elastica?
18. I have had absolutely no response from taking Funtumia Elastica. What are your comments?

ORDERING, PAYMENT, SHIPMENT AND DISTRIBUTION FAQs

19. How do you ship and how long does it take?

20. Can I give you my credit card details by email, snail mail or by telephone and order that way?
21. Can I order by Credit or Debit card online?
22. How do I order from outside of Europe, USA or Canada?
23. How do I check up on the progress of my order?
24. How do I become a distributor? Do you have a wholesale price?
25. If I become a distributor, what support can I expect from you?



Answers
1. How do I take Funtumia Elastica Powder?  
 
POWDER: Funtumia Elastica 30gm:
Mix the entire contents of the 30gm bottle thoroughly with an average size jar of honey, about 1lb (454gm).
Stir well until the powder is completely mixed, also stir the mixture each time you use it.
Store it at room temperature.
Adults: One 5ml spoonful of the mixture twice a day for 1 - 2 months continuously.
Children: under the age of 12: Half a 5ml teaspoon of the mixture twice a day until finished.
OR:
Take 1/4 of a 5ml teaspoon of powder twice a day with a glass of water or fruit juice, tea or any beverage, an eighth of a teaspoon for children. FOR BEST RESULTS, FINISH ENTIRE 30gm.


CAPSULES: These capsules are a convenient way to take the pure powder. They can be as effective as the powder, and can be taken by diabetics who have been unable to mix their Funtumia Elastica powder with honey or other sweeteners to mask the taste, and by busy people who are on the move. The capsules are available in containers of 60 or 120 capusles, lasting 30 or 60 days for adults and 60 or 120 days for children.
Dosage: Adults: 1 capsule twice a day (morning and evening) with water.
Children aged 12 and under: 1/2 capsule twice a day (morning and evening).

Funtumia Elastica for Children
The use of honey or jam is not recommended for very young children under 1 year old because of the high level of refined sugar and the risk of Botulism (bacteria in honey). A sugar-free/artifical sweetener-free jam (known in the in USA as 'jelly') such as St.Dalfour is suitable. This is available in most large supermarkets or you can find a larger range in health food shops. The same quantity of jam for the mixture - 454gm - is required, however the mixture will need to be stored in the fridge. This can then be mixed into your baby's cereal or yoghurt. It is also safe to take neat. The dosage for under 12's is half a teaspoon of the mixture twice a day.

IT IS IMPORTANT NOT TO STOP YOUR OR YOUR CHILDS CURRENT MEDICATION WITHOUT YOUR DOCTORS ADVICE.

 


2. What are the optimum times for taking Funtumia Elastica Powder?

 
  The guide is really just twice a day, at a decent interval of a good 6 hours - it does not have to be specifically at mealtimes, although people usually find it easier not to forget to take the dose if taken at these benchmarks in the day. If you have a sensitive stomach however, or suffer from stomach ulcers, it is best to take your powder after mealtimes.  

3. Do I mix it in a certain foodstuff as and when required, or all in one go when I first receive it?
 
  It depends on whether you want to take it mixed or neat. If you're taking it mixed in honey or something else, it is best to mix it all correctly at the start and store as recommended in 1. above. If you are taking it for the first time, and are not sure if you'll like the honey mixture, try a quarter of a teaspoon first in different foodstuffs until you find the way you like to take it best.  

4. Can it be taken with anything else?
 
  Some people mix it in brown rice syrup, others prefer it in jam or in peanut butter, yoghurt or sprinkled in cereal. Experiment if you like and find what tastes best for you.
 
 


5. How many pots will I need?

 
  This is entirely dependent on how well you personally respond to the powder. Some people respond almost immediately and find that one month is almost too long. Others take up to a month to see changes, when others don't start to see changes until the second month. Some people then like to continue on with the powder for another month or two to ensure the best results, and some people don't want to be without it, so despite perhaps not needing it, they continue to use it month after month. Others simply like to have it to hand in their bathroom cabinets 'in case'.

Although most people will see some changes in the first 2 months, we do advise that if nothing has happened within three months, we are sorry to say that we are almost certain that any further use would not prove beneficial, and we would recommend not to continue persevering.
 


6. Does it have permanent results or does it need to be repeated every year?

 
  We have had many reports from our customers to say that they no longer need to continue using the powder. Others have found that they have needed to use it again, someimes the following year, for others it can be as long as 4 or 5 years before they find they need to take it again.  

7. I am in the senior age bracket, will Funtumia Elastica help me?
 
  We have had people in their 80's respond beyond their expectations to the powder. There is no reason why you shouldn't too.  

8. How far in advance should I take Funtumia Elastica?
 
  You can take it at any time of year. It depends on whether you want to witness it working for you or not.
 
 

9. Does it have any known side effects?
 
  Some people have suffered adverse effects from taking Funtumia Elastica, but this is extremely rare. If you have any concerns, please contact us.
We do not recommend you take Funtumia Elastica if you are pregnant or breastfeeding.
If you find you are experiencing any adverse symptoms from taking Funtumia Elastica please let us know immediately and stop taking the powder.
 

10. Are there any known drug interactions with Funtumia Elastica?
 
 

If you experience any signs that an adverse reaction is happening to you when you take Funtumia Elastica you must stop immediately and consult your healthcare specialist, and inform us so that we can advise others of possible interactions. If you are taking any medication which you believe may cause concern, please ask us for advice before taking Funtumia Elastica.

 
 
11. Who is Funtumia Elastica NOT suitable for?
 
  As a precaution, we recommend that pregnant or breastfeeding women do not take Funtumia Elastica.

 
 
12. Is it really safe? What tests have been done on it?
 
 

Yamoa has been microbiologically analysed to clinically confirm that it is free from nasties such as Salmonella and E-Coli, Faecal Coliforms and Faecal streptococci. The conclusion to the tests was: "The analyses undertaken provided no evidence of the presence of pathogenic bacteria on any of the samples examined". We commissioned the test as some people prefer to see the proof..although we have every confidence it is safe. These tests were conducted in 2001.

It has also been tested by the Centre for Scientific Research into Plant Medicine (MINISTRY OF HEALTH), Ghana, by S. Osafaro-Mensah MSc. These tests were performed between 1996 and 1998. Mr Osafaro's conclusions to the tests were "The investigation and clinical trials conducted have shown that Yamoa is safe for human use..and when the bark is dried it can be safely stored for up to 6yrs before being ground for use".

 

13. What are the benefits to taking the capsules over the loose powder?
 
 

The main differences are the ease of use, the ability to maintain an accurate dosage.

 
   

14. What are the benefits to taking the loose powder over the capsules?
 
 

Some people find they respond better to the powder than the capsules. This may be the way in which the two methods of delivery are assimilated in the digestive system, but we have had excellent results with the capsules as well as the powder.

 

15. Do you know what it is in Funtumia Elastica that is so effective, and if so what are the test results?
 
 

Yes, we do now know, but we are not at liberty to tell you due to a confidentiality agreement.

 

16. I am on a colon cleanse. Should I finish the cleanse before I start Funtumia Elastica?
 
 

Yes, you should wait incase the Funtumia Elastica is evacuated from the body before it has a chance to work. Your digestive system should also be given a few days to recover and rest from the cleanse before Funtumia Elastica is started, so it would be ideal to wait for about four days to a week after the cleanse is over before starting Funtumia Elastica.

 

17. I am pregnant. Can I take Funtumia Elastica?
 
  We recommend that you wait until you have had your baby and finished breastfeeding before you start to take Funtumia Elastica.  


18. I have had absolutely no benefits from taking Funtumia Elastica. What are your comments?

 
  We are very sorry to hear when someone has not responded at all to Funtumia Elastica as it is so rare that no improvement at all is experienced. We cannot give a guarantee that it will work for everyone, but it does help many, many people. If this happens to you, we would be grateful if you could contact us and elaborate on your 'story' regarding the history of your condition, the method in which you took Funtumia Elastica, and any other relevant information, as it would really help us to understand who Funtumia Elastica possibly can and may not help in greater depth. This in turn will help us to advise our customers more accurately. It is so important that we hear any disappointing stories as well as the successful ones.  

19. How do you ship and how long does it take?
 
 

All orders are processed and mailed within 2 working days of receipt (Monday to Friday, except Bank Holidays and during Local or National Postal Strikes).
Normal Service:

1 or 2 bottles:
UK: Regular Royal Mail 1st Class service 1 - 2 working days.
International: Regular Royal Mail Airmail 3 or more:
UK: Special Delivery - next working day by Noon.
International: Regular Royal Mail Airmail
We ask all UK customers to allow up to one week for delivery, however from December 1st each year we will be asking all Uk customers to allow up to two weeks. We ask all overseas customers to allow up to three weeks for delivery, however from December 1st we will be asking all overseas customers to allow up to four weeks.

 

20. Can I give you my credit card details by email, snail mail or by telephone and order that way?
 
  Yes, if you call us between 9.30 GMT and 14.30 GMT Monday - Friday on 0845 226 5696 we can take your order by 'phone, or fax 24hrs to 01865 425668.

To send your order by snail mail or fax, please include the following information on your order:

Your daytime contact telephone number and your email address
Your name as it appears on your card
The address your card is registered to
Your card number in full
Your issue date
Your Expiry date
Security code (last three digits on the signature strip of your card)

To place orders outside this time, please use the website.

Sending your details by email is not safe as emails can be intercepted by hackers, so this is not a recommended method.

 
 

21. Can I order by Credit or Debit card online?
 
  Yes you can. Simply go to our ORDER page and fill in the form. Our online purchasing facility is supplied by WorldPay. PayPal members can also purchase through PayPal. You can also choose to pay with your card by fax or mail. We will process your order within 48 working hours of receipt.

We currently accept payments in Pounds Sterling (£) Euros (€) and Dollars (US$). Please be sure to select the correct currency when placing your order.

 

22. How do I order from outside of Europe, USA or Canada?
 
  Order through our ORDER page selecting the currency of your choice. The transaction will be converted into your local currency by your bank.

23. How do I check up on the progress of my order?
 
  You can send an email to us, stating the following: your NAME, the PRODUCT you ordered and the QUANTITY you ordered, the DATE you placed your order, HOW you ordered (through WorldPay, PayPal or via mail or fax) and the SHIPPING NAME, if different from your own. If you have an order number and transaction ID this information would be very helpful. We will be able to search for your order quickly, and give you a progress report. Please do not use this facility for the first 10 working days after you placed your order if you ordered from the USA or Canada. If you ordered from the UK, you can use this facility within 2 working days of ordering.  

24. How do I become a distributor? Do you have a wholesale price?
 
  If you are a retailer and would like to order Funtumia Elastica at wholesale, please email us with your enquiry. Please state how you heard about Funtumia Elastica and what experience you have of it. We will contact you with a Distributor's License Agreement.  

25. If I become a distributor, what support can I expect from you?
 
  We are here for you to answer questions and supply you with information most working days. Any emails you send us will be responded to by the next working day. We will always be happy to support you in any way we can.  
   

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